The Royal Hotel cancels the Hull couple’s dream wedding with just three months’ notice

A Hull couple claim their dream wedding was left in tatters after their hotel was canceled just three months from the big day.

The couple, who only wish to be known as Mike and Sue, say they originally booked the Royal Hotel Hull in Ferensway for their wedding ceremony and breakfast in 2020.

Celebrations to mark the special occasion with their friends and family were scheduled to last an entire day and had to be postponed once already due to the Covid-19 pandemic.

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It was a chance conversation Sue had in the middle of last month that the couple say left them worried their wedding plans might be scrapped.

The couple say they were told the hotel had been closed for short-term bookings for several months by a member of the public, but say they received no warning from the hotel that their wedding in May would be cancelled.

Mike said: “Sue was in town shopping when she chatted with a shopkeeper and mentioned the wedding at the hotel.

“She said, ‘Oh, you better give them a call, because they’re not open to the public’.”

Therefore, the couple called the hotel to verify.

Mike claims a member of staff told them there was a meeting that week where short term bookings were being discussed.

On February 18 – nearly three months to the day the couple were due to get married – they claim the hotel called off the wedding.

Mike said: “What if we got married in four weeks?

“We managed to book another venue with MKM Stadium, but we can’t say how disappointed we are that they didn’t let us know much earlier and only gave us 14 weeks to find a place. another place to hold the ceremony and celebration day and night.

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The couple said they paid a £500 deposit for the venue at the Royal Hotel, which they chose because of its location and reasonable prices.

They also say that the hotel has promised them that the deposit will be fully refunded, but it may take four weeks.

Britannia Hotels, the company that owns and operates the Royal Hotel Hull, has been approached for the opportunity to comment on the story.

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